Operations and Order Processing Administrator

Operations and Order Processing Administrator
Mallusk (Full Time/Perm)
£30,000-£35,000 

A growing wholesale supplier in Northern Ireland is seeking a highly organised Operations and Order Processing Administrator to join their warm and welcoming team. This hands-on role is key to ensuring customer orders, stock management and supplier coordination run smoothly, supporting the company’s operational efficiency and excellent customer service.

You will be responsible for:

• Processing customer orders accurately and promptly, managing amendments, credits, backorders and dispatch coordination.
• Raising purchase orders, monitoring stock levels, tracking supplier lead times and maintaining accurate product and supplier data.
• Assisting with invoice matching and reconciliations to support finance processes.
• Maintaining systems data, producing routine Excel reports and supporting process improvements as the business scales.
• Flag discrepancies or anomalies promptly.
• Liaise with internal teams to resolve order queries and delivery issues.
• Maintain accurate order status and documentation.
• Support stock control activities, including reconciliations and adjustments.

Experience required:

• Experience in an administrative/operational role involving orders, stock or operations.
• Strong Excel skills and comfort working with data beyond basic entry.
• Excellent attention to detail, accuracy and ability to follow structured systems.
• Confident communicator able to liaise with suppliers and internal teams.
• Methodical, reliable and consistent in delivery.
• Solution orientated approach with the ability to work independently while supporting wider operations.

Desirable:

• Experience with an ERP system.
• Exposure to supply chain, purchasing or stock control.
• Basic bookkeeping or finance administration.
• Experience in manufacturing, distribution or FMCG environments.

This is an excellent chance to join a growing wholesale business, gain hands-on operational experience and play a vital role in keeping orders flowing and customers satisfied.

Get in contact with Kelsey at Artemis Human Capital for further information.