Customer Support & Office Coordinator

Customer Support & Office Coordinator
Castlewellan

We are currently recruiting on behalf of a successful and long-established local business known for its excellent customer service, supportive team culture and strong industry reputation. Due to continued growth, they are seeking a Customer Support & Office Coordinator to join their busy office team.

This is a fantastic opportunity for someone who enjoys a varied role, combining administration, customer communication, and day-to-day office coordination within a friendly and fast-paced environment.

Key Duties

• Provide administrative support across the office including document management, data input, and handling incoming enquiries
  Assist customers with queries and provide a professional and helpful service
  Prepare and process invoices while ensuring accuracy across records and documentation
  Review billing information against relevant paperwork and job details
  Maintain organised filing systems and accurate internal records
  Support the smooth running of the office through coordination of supplies and general administration
  Develop positive working relationships with customers, suppliers, and colleagues

Candidate Requirements

• Previous experience within an administration, office support, or customer service role
  Strong organisational skills with excellent attention to detail
  Confident communication skills with a professional and approachable manner
  Ability to manage workload independently while contributing positively to a wider team
  Good working knowledge of SAGE is essential
  Competent using Microsoft Office packages including Word and Excel
  A positive attitude and willingness to support a collaborative office environment

Remuneration

• Competitive hourly pay depending on experience
  Full-time position with flexible weekly hours between 30–40
  Company pension scheme
  Free parking on site

If you’re looking for a stable opportunity within a welcoming and supportive business, we’d love to hear from you. Apply now and a member of our team will be in touch.