Client Services Administrator

Member Services Coordinator – Full-Time, Permanent

Location: Belfast
Salary: Competitive, DOE

We’re currently working with a long-established and highly respected professional body based in Belfast to recruit a Member Services Coordinator. This is a fantastic opportunity for a professional with strong administrative and customer service experience to join a collaborative team in a meaningful, people-focused role.

As Member Services Coordinator, you’ll act as a key point of contact for members, supporting a range of events, communications, and engagement initiatives. You’ll help ensure the organisation continues to deliver high-quality services to its members, including training and professional updates.

What you’ll be doing:

• Responding to member queries and providing accurate, timely support

• Assisting with the coordination of events, training sessions, and seminars

• Updating and maintaining member databases in line with data protection guidelines

• Preparing newsletters, emails, and communications

• Supporting internal projects, committees and member engagement activities

• Promoting services and benefits across digital channels

What we’re looking for:

• Experience in a customer-facing or member services role

• Strong admin and organisational skills, with good attention to detail

• Excellent communication skills (written and verbal)

• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint)

• A professional, proactive, and team-oriented approach

This is a permanent, full-time position offering a great opportunity to contribute to the development and delivery of impactful member services in the professional sector.