Helpdesk Administrator (Excellent Organisation)

Helpdesk Administrator (Excellent Organisation)
Belfast
£ Competitive Package

Join a market-leading, established business dedicated to delivering outstanding service and operational excellence. As a Helpdesk Administrator, you’ll be at the heart of our client’s facilities management operation—ensuring that every request is handled swiftly and every client feels supported.

Brief introduction to the role:

• Be the first point of contact for clients, contractors and internal teams.

• Log, prioritise and monitor service requests through their helpdesk system.

• Coordinate repairs and maintenance works to ensure timely completion.

• Provide clear, accurate updates and reports for stakeholders.

• Uphold compliance, quality and service excellence in every interaction.

• Help shape seamless operations across a premium property portfolio.

Experience required:

• Previous experience in a helpdesk, facilities coordination or property management role.

• Outstanding communication and organisational skills.

• A proactive, solution-focused mindset with strong attention to detail.

• Confidence with IT systems.

Remuneration:

• The chance to build a career within a highly respected and growing organisation.

• Ongoing professional development and genuine progression opportunities.

• Beautiful offices in Belfast City Centre.

• A competitive salary and comprehensive benefits package.

Contact Kelsey at Artemis Human Capital for further information.