Client Experience Executive

Client Experience Specialist
Belfast
£ Competitive

Artemis Human Capital are delighted to be working with an award-winning financial advisory firm in their search for a Client Experience Specialist to lead and enhance their bespoke client service. This is an excellent opportunity for a proactive, confident communicator who enjoys and excels at organisation and providing effective business support.

Your Role:

• Be the welcoming face of the business, ensuring a professional and seamless client experience.
• Design and deliver an outstanding client journey, from first contact to ongoing relationship management.
• Support office operations, scheduling, and administrative tasks to ensure efficiency.
• Assist in managing the Managing Director’s diary and travel arrangements.
• Maintain a well-organised office environment, including meeting room coordination and hospitality.

Experience required:

• Minimum of 1 years’ experience in a client-facing role in a high-quality service environment (professional business/hospitality).
• Strong administrative experience, excellent communication skills and a solution orientated approach.
• Meticulous attention to detail.
• Excellent written and verbal communication skills – confident communicator who can liaise with key internal and external stakeholders.
• Capable of managing multiple tasks.

Remuneration:

• Career development, mentoring and professional growth opportunities.
• Supportive team culture.
• £25,000-£30,000 dependent on experience.
• 36.5 hours per week with an early finish on Fridays (Hybrid: 4 days office-based, 1 day remote)
• Competitive salary, performance bonuses, pension contributions, and market-leading benefits.

For further information about this position please contact Kelsey at Artemis Human Capital.

kelsey@artemis-humancapital.com

02892790920