Business Development Manager – Exclusive – Cleaning Industry
Business Development Manager
Artemis Human Capital are delighted to be assisting our award-winning client, QCS Contract Cleaning, with the recruitment of a Business Development Manager.
QCS Contract Cleaning has been a leading provider of cleaning services for over 34 years in Northern Ireland, locally owned and managed they are an efficient, reliable and experienced team, delivering the highest quality results at all times. With a commitment to excellence and customer satisfaction, they are a trusted extension of their client’s teams.
After a very successful 2023, with a strong operational team in place their business is now prime for a period of significant growth. QCS has a strategic goal to double in size over the next 5 years. Due to this they are seeking a dynamic and experienced Business Development Manager to join their team and help them achieve this goal.
Job Overview:
We are looking for a results-oriented Business Development Manager to lead the sales and business growth initiatives.
The ideal candidate will be responsible for identifying and pursuing new business opportunities, improve profitability, build and nurture client relationships, and achieve revenue targets.
The Business Development Manager will play a pivotal role in driving the growth and success of QCS Contract Cleaning.
Your role will involve careful strategic planning and positioning in the appropriate market segments of the services that QCS Contract Cleaning offer along with enhancing the existing operation of the business.
Business Sectors that they operate in:
QCS Contract Cleaning are proud to operate in varied sectors throughout Northern Ireland. The role of Business Development Manager will be to strengthen their position within each of the sector’s named below by generating business from new clients or additionally providing new services to our current client base.
• Offices
• Education
• Manufacturing
• Retail
• Medical
• Social Housing
• Public Sector
• Distribution/warehousing
Key Responsibilities:
• Identify and pursue new business opportunities through proactive prospecting, networking, and lead generation activities.
• Build and maintain strong relationships with existing and prospective clients to understand their needs and promote our cleaning services.
• Develop and implement strategic sales plans to achieve revenue targets and expand our customer base.
• Foster and develop relationships with existing clients to understand how we can enhance the current service provided.
• Generate leads and cold call prospective clients.
• Collaborate with internal teams, including operations and customer service, to ensure seamless service delivery and customer satisfaction.
• Meet with clients Face to Face or over the phone.
• Discuss BD strategy and pipeline activities with MD and GM
• Prepare and deliver persuasive sales presentations, proposals, and contracts to prospective clients.
• Keep abreast of industry trends, market developments, and competitor activities to identify opportunities for growth and innovation. Attending local industry specific conferences and events were appropriate supported by our GM.
• Track and report on sales performance metrics, including pipeline activity, revenue forecasts, and customer feedback.
• Develop the company’s sales and marketing strategy.
• Have a good understanding of their services and be able to sell this to others as well as keeping abreast of changes in the contract cleaning world.
Essential Criteria:
• Measurable and proven track record of success in business development, sales, or account management roles, preferably in the contract cleaning services industry or facilities management.
• Strong understanding of sales principles, techniques, and best practices, from enquiry to close of sale.
• Commercial awareness attaining to the profit of the company’s business model, an essential understanding of what makes a contract profitable in line with margins and overall business profitability.
• Excellent communication, negotiation, and interpersonal skills.
• Excellent attention to detail with experience in writing proposals, delivering presentations, and overall knowledge of the BID process.
• Ability to build and maintain relationships with clients at all levels of an organization, whilst understanding their requirements and translating this into a winning bid.
• Highly motivated, results-driven, and able to work independently as well as part of a team.
• Proficiency in Microsoft Office Suite and CRM software.
• Cleaning driving license.
Benefits:
• Salary £40-£50k depending on experience.
• Generous commission structure,
• Plus, car allowance and a suite of benefits.
Contact
Nicky Strutt for a confidential discussion