Client Operations Coordinator

Client Operations Coordinator

Location: Belfast City Centre
Salary: Competitive, depending on experience

The Opportunity

Artemis Human Capital is proud to be working with a leading professional services organisation to recruit a Programme & Client Operations Coordinator. This is an exciting opportunity for an organised and people-focused professional to join a high-performing team responsible for delivering exceptional client experiences.

You’ll play a central role in coordinating client projects, supporting programme delivery and ensuring every engagement runs smoothly from start to finish. Working closely with consultants, clients and internal teams, you’ll help deliver a seamless service while building strong, lasting relationships.

If you thrive in a fast-paced environment, enjoy juggling multiple priorities and take pride in delivering outstanding customer service, we’d love to hear from you.

Key Responsibilities

• Coordinate the delivery of multiple client programmes and projects simultaneously.
• Act as the main point of contact for clients throughout the programme lifecycle.
• Schedule meetings, workshops, assessments and development activities.
• Build and maintain positive relationships with clients, consultants and external stakeholders.
• Track project timelines, milestones and deliverables to ensure deadlines are met.
• Prepare client documentation, presentations, reports and supporting materials.
• Provide regular updates to clients and internal teams on programme progress.
• Identify potential issues and work proactively to resolve them.
• Maintain accurate records and ensure all project information is up to date.
• Contribute to process improvements that enhance the client experience and operational efficiency.

About You

We’re looking for someone who is highly organised, solutions-focused and enjoys working collaboratively with a wide range of people.

You’ll ideally have:

• Previous experience in project coordination, client services, programme administration, operations, events or training coordination.
• Excellent organisational and time management skills with the ability to manage competing priorities.
• Strong interpersonal and communication skills.
• A proactive approach with the confidence to take ownership of tasks.
• Excellent attention to detail and a commitment to delivering high-quality work.
• Strong Microsoft Office skills, including Outlook, Word, Excel and PowerPoint.

What’s on Offer

• Competitive salary based on experience.
• Opportunity to work alongside senior professionals within a respected organisation.
• A varied role with genuine responsibility and opportunities to develop.
• Supportive and collaborative team environment.
• Exposure to a diverse range of clients and projects.

If you’re looking for a role where organisation, communication and relationship management are at the heart of what you do, we’d love to hear from you.

For a confidential discussion or to find out more, please contact Kelsey at Artemis Human Capital.