Service Advisor

Service Advisor
Belfast (Full time, Perm)
£28,000-£32,000

Artemis Human Capital is working with a well established organisation within the motor trade sector in their search for a Service Advisor within their commercial fleet department.

The Role
The Service Advisor will provide comprehensive administrative and customer support across vehicle maintenance breakdowns and onward travel. You will act as a key point of contact for customers dealerships, manufacturers and internal sales teams ensuring vehicles remain on the road and service standards remain high.

Key Responsibilities

• Authorising scheduled service work
• Handling customer queries including bookings breakdowns and accident management
• Arranging and authorising rental bookings through approved hire networks
• Processing MOTs and penalty charges
• Running weekly and monthly reports as instructed
• Maintaining data accuracy across fleet management and accounting systems
• Providing general office and administrative support

Skills and Experience Required

• Previous experience within customer service and or administration
• Excellent verbal and written communication skills
• Strong customer focus with a professional and courteous approach
• High level of organisation with effective time management skills
• Ability to prioritise workloads and remain calm under pressure
• Strong attention to detail and accuracy
• Problem solving mindset with the ability to use initiative
• Ability to work well independently and as part of a team

Remuneration:

• £28,000-£32,000
• Company pension scheme
• Life assurance
• 25 days annual leave + bank holidays

Hit apply and a member of our team will be in touch with further information.