Clubhouse Operations Manager

A well-established premium golf and leisure operation is seeking an experienced Clubhouse Operations Manager to lead day-to-day operations within a busy, service-led clubhouse environment.

This role carries full responsibility for the operational, financial, and people performance of all clubhouse activities, including hospitality, bar and lounge services, and member-facing facilities.

Role Overview

Reporting to senior management, the Clubhouse Operations Manager will oversee all operational areas of the clubhouse, ensuring consistently high standards of service, strong commercial performance, and a positive team culture. This is a hands-on leadership role requiring strong organisational, financial, and people management skills.

Key responsibilities include:

• Overall management and coordination of all clubhouse operations

• Leading and developing management and frontline teams

• Ensuring high levels of member and guest satisfaction

• Driving revenue performance, cost control, and profitability

• Payroll, rostering, and labour optimisation in line with business levels

• Stock control and cost percentage management

• Budget preparation, forecasting, and financial reporting

• Continuous improvement of operational standards and work processes

• Developing internal talent and succession planning

• Maintaining strong communication and alignment with the wider management team

Candidate Profile

• Strong background in hospitality or leisure operations

• Proven experience managing bar and lounge environments

• Demonstrated ability to deliver financial results and cost controls

• Experience with payroll, stock, and budget management

• Track record of building engaged, well-trained teams

• Knowledge of brand or operational standards within a premium environment

• Previous experience in a clubhouse or similar operation is highly desirable

• Experience in a luxury or 5-star setting is an advantage

Package

• Competitive management salary

• Pension and health insurance contribution

• Paid sick leave

• Staff meals and on-site facilities

• Employee discounts across leisure, hospitality, and accommodation

• Training, development, and career progression opportunities

This role offers an excellent opportunity for an experienced hospitality professional to take ownership of a key operation within a high-quality, member-focused environment.